Shipping Policy
Jaipur Sanduk will deliver the order with good quality packaging, within the quoted time frame. Thank you for connecting with us.
We ship within India as well as International through our completely secured and insured logistic partners.
The products which are ready with us shall be dispatched within 3-5 business days once the payment reflects at our end.
The products to be made on order basis may take 20-25 business days to get ready depending on the product and
the nature of its design. Once ready for a dispatch it will reach within 5-7 business days at your doorstep within India.
IMPORTANT SHIPPING INFORMATION
We ship all orders on a complimentary basis across India. You can expect a delivery within 5-7 business days.
Kindly note we ship throughout the week excluding Saturdays, Sundays and Public Holidays for standard deliveries.
Customised / Personalised orders can be placed through the sales representative available on +91-9829172595. However, the time of delivery has to be discussed personally depending on the customisation.
INTERNATIONAL
We offer delivery across the world. Our logistic partners are completely secure and insured.
Kindly allow us 3 weeks to process the delivery depending on the nature of the product.
A confirmation message/mail shall be forwarded to the customer once the order is shipped.
All custom, taxes and duties are to be borne by the customer and may apply and vary as per each country’s guidelines. To be discussed at the time of placing an order or making a purchase.
Customised / Personalised orders can be placed through the sales representative. However, the time of delivery has to be discussed personally depending on the customisation.
Our sales representative is always available for further assistance/query on +91-9829172595
IMPORTANT SHIPPING INFORMATION
- Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization. We aim to dispatch all orders within 3-5 business days with the exception of Indian public holidays where it may take up to 72 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch.
- We are not responsible for any delays caused by natural calamities and unavoidable circumstances.
- We are unable to redirect orders once items have been dispatched.
- All jewellery orders require a signature and proof of ID upon receipt of order.
- Currently, each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you shall need to place multiple orders.
- However, in some cases, we may take longer, to ship the order as we may have to produce/procure it.
- While we shall endeavour to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
- In the unlikely event that we are not able to deliver your complete order within 16 working days, you can request us to cancel the remaining unshipped parts of the order. In such cases, your payment against the unshipped part of the order shall be refunded; in the manner you have made the payment. To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
- If you believe that the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our help desk +91-9829172595 between 11 a.m. to 7 p.m. or email us at info@jaipursanduk.com mentioning your order reference number. We shall try our best to ensure that a replacement delivery is made to you at the earliest.
- All shipments are fully secured. The jewellery products require a signature and proof of ID confirmation from the recipient.
PLEASE NOTE:
Recipient needs to keep a photocopy of any of the following photo id proofs handy for receiving the jewellery delivery.
- Pan card
- Driving License
- Passport
- Voters card
Our customer service may contact you for additional information if required. After your order is shipped, you will receive a confirmation email from us.